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Survey
   
1. What one statement best describes your perception of Capstone Federal Credit Union?
Low cost/high value financial institution
High-tech financial institution
Customer service oriented financial institution
Limited services financial institution
Full services financial institution
Other:
 
2. Is Capstone Federal Union your primary financial institution?
Yes
No
If no, please briefly describe why not:
What single item, added, changed or enhanced could make you switch to Capstone Federal Credit Union as your primary financial institution?
 
3. Do you presently have a Capstone Federal Credit Union checking account?
Yes
No
If no, why not?
 
4. Do you presently have a Capstone Federal Credit Union ATM/Debit Card?
Yes
No
 
5. Do you presently have a Capstone Federal Credit Union VISA card?
Yes
No
If no, why not?
 
6. Are you aware of the extremely low finance charge rate Capstone’s VISA card offers?
Yes
No
 
7. Are you aware that you can use the Capstone ATM card, free-of-charge, at any credit union ATM (CO-OP network) in the U.S.? (19,564 locations)
Yes
No
 
8. Do you know where the closest credit union ATM (CO-OP network) is located from your home?
Yes
No
 
9. What new service(s) would you like to see Capstone Federal Credit Union provide in the future?
 
Please provide an email address and/or phone number so we can contact you back.

Name:  Email:  Phone: 
 
 
   
 
 
       

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